Privacy policy
Last Updated: June 2026
SevynDae operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a smooth shopping experience. SevynDae is powered by Shopify, which helps us provide our services to you.
This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, make a purchase, contact us, or interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
Personal information refers to information that identifies you or can reasonably be linked to you. Depending on how you interact with SevynDae, we may collect the following:
* Contact details, including your name, email address, phone number, billing address, and shipping address.
* Payment information, including payment method, payment confirmation, transaction details, and billing information.
* Account information, including username, password, preferences, and settings.
* Transaction information, including items viewed, added to cart, purchased, returned, exchanged, or canceled.
* Communication information, including messages you send to customer support.
* Device information, including browser, IP address, network connection, and device identifiers.
* Usage information, including how you interact with and navigate our website.
PERSONAL INFORMATION SOURCES
We may collect personal information:
* Directly from you when you create an account, place an order, contact us, or provide information on our website.
* Automatically when you browse our website, through cookies and similar technologies.
* From service providers who help us operate our website, process payments, fulfill orders, provide customer service, and improve our services.
* From partners or third parties were permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information to:
* Provide, personalize, and improve our services.
* Process payments and fulfill orders.
* Arrange shipping, returns, exchanges, and store credit.
* Manage your account and customer preferences.
* Communicate with you about your orders, account, inquiries, or support requests.
* Send marketing emails, promotions, updates, and exclusive offers when permitted.
* Improve website performance and customer experience.
* Detect, prevent, and investigate fraud or security concerns.
* Comply with legal obligations and enforce our policies.
HOW WE DISCLOSE PERSONAL INFORMATION
We may share personal information in certain circumstances, including:
* With Shopify, payment processors, shipping carriers, customer service providers, analytics providers, and other vendors who help us operate our business.
* With marketing and advertising partners to help us provide relevant promotions and offers.
* When you request or consent to sharing information.
* With affiliates or business partners where necessary.
* In connection with a business transaction, such as a merger, sale, restructuring, or transfer of assets.
* When required by law, legal process, or government request.
* To protect the rights, safety, property, and security of SevynDae, our customers, or others.
RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify. Shopify may collect and process personal information when you access or use our website in order to provide and improve the shopping experience.
Information you submit through our website may be shared with Shopify and other third-party service providers, including providers located outside your country of residence.
To learn more about how Shopify handles personal information, you may review Shopify’s privacy resources.
THIRD-PARTY WEBSITES AND LINKS
Our website may contain links to third-party websites, platforms, or services. If you click on a third-party link, their privacy policy and terms will apply.
SevynDae is not responsible for the privacy, security, accuracy, or practices of third-party websites or platforms.
CHILDREN’S DATA
Our services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their location.
If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide services, maintain your account, process transactions, comply with legal obligations, resolve disputes, and enforce our policies.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have certain rights regarding your personal information, including:
* Right to access or know what personal information we hold about you.
* Right to delete personal information we maintain about you.
* Right to correct inaccurate personal information.
* Right to receive a copy of your personal information.
* Right to opt out of the sale or sharing of personal information for targeted advertising where applicable.
* Right to manage communication preferences and unsubscribe from promotional emails.
If you opt out of promotional emails, we may still send non-promotional messages related to your orders, account, or customer service requests.
ADDITIONAL RIGHTS FOR UK AND EEA RESIDENTS
If you reside in the United Kingdom or European Economic Area, you may have additional rights, including:
* The right to object to certain processing of your personal information.
* The right to request restriction of processing.
* The right to withdraw consent where processing is based on consent.
You may exercise these rights by contacting us using the details below. We may need to verify your identity before processing your request.
COMPLAINTS
If you have concerns about how we process your personal information, please contact us first so we can address your concern.
Depending on where you live, you may also have the right to contact your local data protection authority.
INTERNATIONAL TRANSFERS
Your personal information may be transferred, stored, or processed outside of the country where you live.
Where required, we rely on appropriate safeguards and recognized legal transfer mechanisms to protect your personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised “Last Updated” date.
CONTACT US
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:
SevynDae LLC
Email: support@sevyndae.com
Website: sevyndae.com
For the purpose of applicable data protection laws, SevynDae is the controller of your personal information.
SevynDae
Softness is Strength.